Billing & Financial Information

Astera Health’s Patient Financial Services Department is here to provide you with the highest level of service in order to make your experience with us as seamless and anxiety-free as possible.

Single Statement Billing

Keeping track of your bills in the midst of an illness or injury can be a challenge. For your convenience, Astera provides all of its patients with single statement billing. This puts all costs associated with your visits to both the hospital and our clinics on one monthly statement.

E-Statements

If you would like to eliminate paper statements all together, Astera also offers an e-statement option for patients. E-statements allow patients to receive statement notifications via email or their MyChart account where they can view, pay, and print statements online.

Patients without a MyChart account can create one online at asterahealth.org, or sign-up with a provider or nurse at your clinic, hospital, or the Emergency Department.

Humana Out-of-Network in 2026

Astera Health will no longer be an in-network provider for Humana Medicare Advantage plans beginning January 1, 2026. This change does not affect other Medicare Advantage or Original Medicare coverage, and you can continue receiving care from your Astera Health providers by selecting another in-network plan. We encourage patients to review their options during Medicare Open Enrollment (October 15–December 7) to ensure uninterrupted care.

CONTACT US

Toll-Free: 800-631-1811

Statement Inquiries, Bill Pay & Refunds: 218-631-7498

Insurance Inquiries, Clinic: 218-632-8736

Insurance Inquiries, Hospital (Lab & Radiology): 218-631-7495

Work Comp: 218-632-7120 A-Z
Backup number: 218-632-7125

Insurance referrals: 218-631-5238

Business office hours:
Monday – Friday: 8 a.m. – 4:30 p.m.