There's A Star In Every Story

At Astera Health, your story begins even before you walk through our doors. It starts with our All Star commitment, to give you a warm sense of belonging, a genuine connection with your care team, and safe, high-quality care.

When you come to AH, each aspect of your care shapes your experience, including the registration staff that greets you with a smile, the nurse who helps to calm your nerves, and the provider who takes time to listen. It’s our privilege to be a part of your story.

Tell Us Your Story

Your healthcare journey is unique. By sharing your story, you have a chance to inspire others and give recognition to a provider, staff member, or department who was involved in your care at Astera Health.

Do you want to recognize a specific nurse for exceptional care? We honor extraordinary nurses with The DAISY Award, an international nurse recognition program that celebrates the compassion and skill nurses bring to patients and families every day.

Learn more about The DAISY Award or nominate a nurse.

After sharing your story, a representative from Astera may reach out to you if we are interested in sharing your story on our website or in printed publications.

Thank you for sharing your story and for giving us the opportunity to serve you. It is our privilege!

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Stories Told By Our Patients

Many individuals and families have put their trust in Astera. We are grateful for their confidence in us and are privileged to serve them. This is what they have to say about finding the heartfelt care they deserve.
For more detailed stories about more of our patients, feel free to browse through the articles on our Astera Insights Blog.

My two-year-old son, Greyson, was diagnosed with intussusception last October. AH took excellent care of us. From the ER, to the ambulance transport to Fargo, and follow-up appointments afterward, staff at the clinic went out of their way to call me and follow up with us to make sure both Greyson and myself were doing well. This was so appreciated as it was a very scary time as the mom to know there is something going on with your child who cannot TELL you what’s wrong. He was given a teddy bear and still sleeps with it to this day. Thank you AH for taking such great care of us!

I’m so grateful for the kindness and compassion showed to me when I found out I had a malignant tumor in my breast back in September of 2016. Dr. Kloss, the cancer care team, and the caregivers in radiology, etc., treated me with the utmost, respect, love, care and concern, which made having to go through that ordeal so much easier.

I was raised in the military, and you have your chain of command. Everybody’s doing their thing, even people that you don’t think of. Nobody thinks of the cook or the driver, but it all takes a team, and I found that here. I felt at ease, even though I was having trouble. I thought, ‘Wow, they know what they’re doing.’ That makes you feel so trusting because your life is in their hands. What they do is going to affect my life. I was in good hands.

When we became pregnant, it was important for us to find the right hospital for our family. From day one, I chose Astera and I’m so grateful that I did. The prenatal classes, the ReadyCare Clinic, and the convenience of doctoring local have all been a huge plus. But what stands out even more are the relationships I have developed at Astera. From the wonderful receptionists, to the compassionate nurses, PAs, and doctors, everyone makes me feel like we are truly special.

Dr. Robertson is just amazing. He won’t rush into the surgery. He tried everything he could to get the pain to go away. He’s always smiling. He always greets you by name. He never forgets who you are. He’s just so kind, patient. You’re so comfortable with him.