Contact Us
Whether you’re trying to schedule an appointment, give feedback on a recent visit, ask a question about your bill or get a copy of your medical record, Astera Health is here to help.
Browse the contacts below to see which one will best fit your needs.
General Contacts
To Schedule or Cancel an Appointment
Phone: 218-631-3510
To Request a Security Escort:
Phone: 218-639-0772
Prescription Refills:
Billing and Financial Information
Toll Free: 800-631-1811
Statement Inquiries, Bill Pay & Refunds: 218-631-7498
Insurance Inquiries, Clinic: 218-632-8736
Insurance Inquiries,
Hospital (Lab & Radiology): 218-631-7495
Medical Records
Hospital records: 218-631-7505
Clinic records: 218-631-5231
Fax:
- 218-631-7571: for Release of Information (sending out records)
- 218-631-7572: for Telephone Nursing (incoming records to our providers)
Quality of Care Concerns
If you have a concern about Quality of Care, please contact our support line to explain your experience.
Phone: 218-632-7136
General Contact
If you have a great story or a question about Astera Health, please contact your local clinic or use the general contact below. Your message will be forwarded to the appropriate person, and we will respond as quickly as possible.
Phone: 218-631-3510
Email: contact@asterahealth.org
For the Deaf or Hard of Hearing
The MN Relay is a telecommunications Relay Services designed to connect persons who are deaf, hard of hearing, deaf/blind or speech disabled with people and businesses that use standard telephone service. They are able to provide communication for those who are hearing impaired. By contacting the above number, you are able to have a trained communication assistant facilitate the telephone conversation.
Phone: 800-627-3529 or 711