eClinic (Virtual Visits)

Quick, convenient care for minor illnesses is at your fingertips with Astera Health eClinic. Experience online appointments with trusted providers from anywhere, at any time. 

For an affordable fee of just $45, our Astera Health eClinic professionals offer virtual diagnosis, treatment recommendations, and prescription services for individuals aged 2 to 75. All it requires is an internet-enabled device and about 10 minutes to complete an online interview process that collects your symptoms and health history for the eVisit. 

No matter if it’s for your child, another family member, or yourself, our eClinic telehealth service offers fast and straightforward access to trusted healthcare providers. Experience the benefits of virtual care: 

• Consultations according to your schedule, without the need for travel 

• Avoid waiting rooms and exposure to illnesses 

• No need for dependent or childcare arrangements or taking time off work 

• Reassurance of care from trusted and familiar providers within your community

eClinic: How It Works

• Preparation: Make sure your device—like your computer, tablet, or phone—has a good internet connection. 

• Intake Form: Fill out our quick online form. It should only take about 10 minutes. Have a list of your current medicines ready, and be detailed about any symptoms to help us understand your situation better. 

• Submission: After you’ve filled out the form, hit the “Submit” button on your screen. 

• Check-in: Click the eCheck-in button and complete the eCheck-in steps that might include insurance, payment, and possibly an eConsent form. 

• Consultation: Then, one of our providers will contact you within 60 minutes. They might ask you a few more questions about how you’re feeling to determine the best treatment or whether you need medicine. 

• Follow-up: After your chat, make sure you understand what your diagnosis means and any instructions given. Get ready for any prescriptions to be sent to the pharmacy you choose. Sometimes, we might suggest you see a Family Medicine provider for a more detailed check-up. 

Conditions We Treat

Our providers are equipped to assist you with a wide range of health concerns, including but not limited to: 

• Behavioral and mental health issues 

• GI problems, including constipation, nausea, vomiting, diarrhea 

• Common conditions, including cough, sore throat, runny nose 

• Diabetes management 

• Post-hospitalization follow-up care 

• General complaints, including fever, headaches, muscle aches, and pain 

• Postpartum support (excluding physical exams) 

• Minor dermatological concerns like rashes 

• Treatment for viral infections, including the flu and colds 

Please Note: While we strive to be your first contact for healthcare needs, situations may arise requiring immediate ER visits or further investigations at our facilities, depending on your symptoms. Our ultimate aim is to provide comprehensive, reliable care for you and your family, extending beyond the scope of eClinic visits when necessary.