The Patient Rating score is the average of all responses to physician-related questions on our NRC Health Patient Satisfaction Survey. Learn more about our patient satisfaction survey
Profile Summary
Comments
A few days after my visit I started feeling better. Wasn't happy finding out I had covid, but the meds started helping by next morning.
Crystal Haskin is the best! So blessed to have her for my primary!
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On Astera site it says you can book all appts on line-can't seem to book physicals. I feel you should be able to just knowing you may need more time. If labs are an issue, feel a flag could go to a nurse to help with orders and scheduling.
I've been there so often I feel like they know me better than I know there names.
I initially changed my care to Tri-County due to their willingness to accomodate my health share and accept payments until I was reimbursed, plus the cash discount/payment in full discount was appreciated. With the takeover of Astera, payment and the financial part of every visit seems to be more important than the care I get. I've worked in healthcare so I know that in order for it to continue payments need to be made, but I also feel that each indiviuals payment history needs to be taken into consideration. I have an excellent payment history with you. It's frustrating when I get 1-2 calls before every appointment asking for payment up front which makes me strongly consider looking for a different provider outside of the Astera system. When an annual wellness check requires several downpayments to recieve all the services that are recommended by my provider, it becomes a financial burden, which makes me postpone things like mamogram, etc. A delay in screening isn't ideal but your demand for payment makes it necessary.
Crystal Haskin is an amazing provider. She looks out for my health needs and always listens to me.
Henning is nice and small. Made for quick appointment and didn't have to drive to Wadena.
I was very happy with the care during my surgery (carpel tunnel). The new hospital and clinic facilities are really nice to go to. Very clean and professional appearance.
All was great.