Video Visits

Because the health and safety of our patients are top priorities, Astera Health is now offering Video Visits. This new way of receiving care connects you with our Astera providers right from the comfort, convenience, and safety of your own home.

What are Video Visits?

Video Visits are scheduled appointments with Astera providers to evaluate, diagnose, and receive treatment in remote locations using technology (such as a smartphone, tablet, or computer). It allows both new and existing patients to access medical expertise safely, efficiently, and without the need to travel. Throughout the appointment, you will be able to see, hear, and speak to a provider, and they will be able to do the same with you.

To find out if a Video Visit is appropriate for you at this time, please call 218-631-3510. If this is an emergency, please call 911.

How to use Video Visits

When you have scheduled an appointment with your provider, follow these easy instructions to help ensure a successful Video Visit.

For equipment or technical issues, please call the Support Hotline from 8 a.m. to 5 p.m. at: 320-255-6599.

Benefits

Increases access to care
Safety – reduces the chance of spreading illness to healthcare workers and vulnerable members in the community
Convenient – less interference with child or elder care responsibilities
No travel expense
Privacy

Requirements

You will need a smartphone, tablet, or a camera-enabled laptop or desktop computer, microphone, and access to high speed internet. Free public internet is available at the Depot and Public Library in Wadena. For exact locations in Verndale, Sebeka, Menahga and Nimrod, click here.

An active MyChart account is necessary in order to complete a Video Visit. If you do not have an account, you can register here, or call 320-240-7897 for help setting up an account. The TCHC hotline for MyChart help is 218-631-5220.

Services

Disclaimer: Not all visits can be completed through Video Visit. Things such as physical exams, lab orders, or other in-clinic follow-up may be excluded. Please talk with your provider.

Astera Health Video Visits are similar to an in-person office visit, except you see a provider from your own home. Several of the same services are offered through Video Visits, including:

Allergies
Behavioral and mental health visits
CHF
Chronic pain
Common cold
Constipation
Cough
Diabetes check-ups
Diarrhea
Fever
Flu
Headache
Hospital/ED follow-ups
Minor rashes
Nausea
Pink eye
Post-partum (not physical exam)
Rehabilitation services
Sore throat
UTI
Vomiting
Work comp follow-ups

Astera Health eClinic

When you need quick care for minor illnesses, Astera Health eClinic provides online appointments with trusted providers. The fee for an eClinic visit is $45. This does not include the cost of any prescription. Patients are responsible for the full payment; eClinic fees will not be submitted to insurance. However, individuals are welcome to file their visit through insurance on their own.